Privacy Policy | Mexitry

1. Information We Collect

We collect information you provide directly (name, email, shipping address, phone) when creating an account or placing an order. We also collect usage data (pages visited, device type) via analytics tools to improve the site.

2. How We Use Your Information

We use your data to process orders, send shipping updates, respond to support queries, and (with your consent) send promotional emails. We do not sell your personal data to third parties.

3. Payment Security

All payment transactions are processed by Razorpay — a PCI DSS Level 1 compliant payment processor. We do not store your card number, CVV, or full payment details on our servers.

4. Cookies

We use essential cookies for cart and session management, and optional analytics cookies (Google Analytics) to understand traffic patterns. You can disable optional cookies in your browser settings.

5. Data Retention

We retain your account data for as long as your account is active. Order records are kept for 7 years for accounting compliance. You can request deletion of your account at any time by emailing hello@Mexitry.in.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also object to processing or request portability of your data. To exercise these rights, contact us at hello@Mexitry.in.

7. Third-Party Services

We use the following third-party services: Razorpay (payments), Google Analytics (analytics), Cloudinary (media storage), and Shiprocket (logistics). Each has their own privacy policy.

8. Changes to This Policy

We may update this policy periodically. Material changes will be notified via email or a prominent notice on our site. Continued use of our services after changes constitutes acceptance.

9. Contact

For privacy-related queries, contact: Mexitry, Koramangala, Bengaluru 560034. Email: privacy@Mexitry.in